Privacy Policy

Rombos respects your privacy. This policy explains what information we collect when you shop with us, how we use it, and the choices you have.

Information we collect

When you place an order, we collect only what we need to fulfil it:

• Your name, phone number and delivery address
• Your email address, if you choose to provide one
• Order details (the items, quantities and total)
• Any gift message you add

We do not ask for or store card or bank details on this website.

How we use your information

• To process, pack and deliver your order
• To contact you about your order (for example, via WhatsApp or phone)
• To handle returns, exchanges and customer support
• To keep basic records of sales for our own accounting

Sharing your information

We only share your details where necessary to deliver your order — for example, giving your name, address and phone number to the courier. We never sell your personal information to third parties.

Cookies

Our website uses only essential cookies and local storage needed to remember your shopping cart and keep the site working. We do not use them to track you across other websites.

Your choices

You can ask us what information we hold about you, or ask us to update or delete it, by contacting us using the details below.

Contact us

For any privacy questions, reach us on WhatsApp or by email at rombos.pk@gmail.com.